by Minter Dial | Jun 6, 2021 | Artificial Intelligence (AI), Minter Dialogue, Podcast
Minter Dialogue with Peter van der Putten Peter van der Putten, Director of Decisioning & AI Solutions at Pegasystems, a company that delivers innovative software designed to increase customer lifetime value, streamline service and boost efficiencies of their...
by Minter Dial | Mar 25, 2021 | Leadership
“If you are running elections anywhere in the world, and you go to the public and you tell the truth the whole truth, nothing but the truth about the nation, you have 100% guarantee of losing the election…. People don’t want to know the whole truth.”...
by Minter Dial | Feb 26, 2019 | Digital Transformation, Marketing
Customer centricity has I believe entered the pantheon of buzzwords these days. It seems it’s been on everyone’s lips for a while now. TUI: classic case of a company saying they are “customer centric” Yet, surprisingly, some companies are only...
by Minter Dial | Feb 20, 2018 | Collaboration, Futureproof, Leadership
Whenever I get an inside view of a company culture, it seems so easy to find the faults. But what of the recipes for success? The bigger question becomes: How to develop a futureproof mindset? It starts at the top My first port of call is to see how switched on the...
by Minter Dial | Jun 6, 2017 | Social Media
I did a social sign in the other night at the Cumberland Arms and did a double take before authorizing the ”permissions” in exchange for free wifi. Of the four “opt ins” requested, which one gets your hair up most? Update your...
