Customer centricity is all the rage for businesses across the world. This focus on the customer has been prompted in large part by “digital transformation” programs. Customers not only can use social media as a soapbox to rail against a poor product or...
Minter Dialogue with Ryan Berman Ryan Berman is cofounder of Courageous Leadership, a consultancy that helps you believe again. He’s co-host of the Courageous podcast with Ryan Thompson and author of the book, Return on Courage: A Business Playbook for...
Minter Dialogue with Bob Bejan Bob Bejan is Corporate Vice President of Global Events, Production Studios and Marketing Community at Microsoft. Aside from being a talented musician, Bob has always been a creative spirit, driving events in his personal and professional...
As cities, governments, countries and their people gradually ease out of the lockdown period of this global pandemic, I have been wondering how companies and their leadership will re-engage and ramp up their businesses? To be sure, no one has ever been through a...
My personal journey of profound change was kickstarted on September 11 2001 as I saw from my office window the first explosion and then watched as the second airplane flew into the south tower. It had been simmering along before that, but the events of that day...