Random Act of Generosity by a Belgian Family

by | Dec 8, 2007 | Travel

After visiting the Salon du Cheval (Horse Expo) at the Paris Expo center (Porte de Versailles), Alexandra (my daughter) and I walked in the pouring rain back to our car. On the way, a car with Belgian plates stopped to let us walk across the street. We continued on...

Customer Service is Dead?

by | Nov 20, 2007 | Branding, Business, Marketing

Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed — but neither is dead. A little different from Mr Asacker’s final point in his incisive post on the demise of...

Sicko – SOS Message on target

by | Sep 20, 2007 | Health

If you haven’t seen Sicko, by Michael Moore, then you must. It opened in the US on June 29 and now is also out in Paris (see here for listings). Surely, this is a message that will resound for all Americans living abroad, experiencing some form or other of...

Why are we here? And the lifecycle of blogs

by | Aug 12, 2007 | Business

So, what’s the blog all about? Aside from facing the inimitable existentialist questions about oneself, I have seen a slew of posts on the “why” of blogs and what is it all for? A few observations come to the fore. As cited in Opinionated Marketers,...

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