by Minter Dial | May 11, 2017 | Leadership
Are you trying to make your business more entrepreneurial? This might mean translate into trying to become more agile, more innovative and/or more experimental? Many companies over the last few years have embarked on “programs” to render themselves...
by Minter Dial | Feb 9, 2017 | Marketing
If being “customer centric” is still being bandied about in boardrooms around the world, the reality is that most companies struggle to marry the mindset of “the customer is always right” with the quest for optimal profits. One of the ways to help galvanise an...
by Minter Dial | Jul 27, 2016 | Cyber Security, New Tech, Responsibility
By now, you’ve surely heard of the Pokemon Go (PG) craze, right? If you haven’t, I suspect that means that (a) you’ve been on holidays in the boondocks, (b) you don’t have kids or (c) perhaps you snub all things digital? In any event, twenty...
by Minter Dial | Jun 16, 2015 | Leadership
Whether it is the effects of Moore’s Law or just the human urge to progress, the pace of change has accelerated and is leaving a lot of people in the dust. The major problem lies in the mindsets of the senior managers whose careers were built on other...
by Minter Dial | May 14, 2015 | Leadership
When trying to drive digital transformation into your organization, have you ever noticed how most initiatives just seem to dissipate? It’s like when a stone thrown into a lake, where the sploosh and ensuing ripples just return to a placid surface. The...
![The Customer Journey – How [Not] To Create The Customer Experience at the new Eurostar Lounge in Gare Du Nord](https://www.minterdial.com/wp-content/uploads/2018/03/Eurostar-at-Paris-Gare-du-Nord-640x480.jpg)
