Empathy in Leadership: A Conversation with Maria Ross In the latest episode of our podcast, we had the pleasure of welcoming back Maria Ross, an empathy advocate, speaker, author, workshop facilitator, and brand strategist. It’s been four years since Maria last...
Gen-AI and the Amazing Maze of Empathy Ask a room full of executives what is empathy and you’ll usually get a bunch of different answers, including someone who talks about walking in the other person’s shoes, as well as some confusion around sympathy and...
I recall very well the circumstances that followed at the office in the wake of the 9/11 terrorist attacks in New York, where I was running Redken worldwide (for L’Oréal). The way certain leaders acted left an indelible mark on me — and they were mostly...