Over lunch with my good friend, Jeremy, we discussed the need for a “two-pronged life.” We riffed on how often we need to find a balance between two sides, two hemispheres, two components, two functions, such as the rational and emotional. And, as is my...
The other day, I stopped to observe a man driving solo in his Audi car who, with one hand on the steering wheel, was gesticulating wildly with his other hand. Obviously he was “on” the phone, albeit hands free. Smiling to myself, I thought that he was most...
In a survey that isn’t exactly quantitative, Indiana University of Bloomington did a survey of 72 people, aged 18 to 34 years old. The purpose of the study was to see the difference in emotional impact between an email and a voicemail message. The results are...
The power of A and B Any internet/ecommerce product manager worth his or her salt knows that the best way to learn about your customers is to ask them. However, operating in the equivalent of an earth-sized shopping mall with millions of customers walking in and out...
Executives and business leaders in general are conditioned to be rational. Schools are designed to imbue knowledge. Shareholders pay for performance. Money is counted in numbers. Information is power. And yet… The power of true leadership is run through the...
How to tag someone on LinkedIn if their name doesn’t come up?
