Many companies have decided that being customer centric is the new way forward. Some brands — most notably Zappos and owner Amazon — discovered quite a while ago how powerful being customer centric is. To wit, it’s Amazon’s mission to be the...
Minter Dialogue with Seth Godin Seth Godin is a best-selling author, entrepreneur, a teacher, a multi-time big time TED talker, with a million people listening to his daily word. He has written 18 best-selling books, including The Dip, Linchpin, Purple Cow and Tribes....
Minter Dialogue with Rob McCargow Rob McCargow is the Artificial Intelligence programme leader at PWC and is a renowned speaker and thought leader on AI. He’s mission-led and has been leading the debate about how AI can do good for the world. In this...
Minter Dialogue with Justin Insalaco Before founding Innovation 4.0 with Will Donovan, Justin Insalaco spent nearly ten years as a police officer. With Justin’s verve and need to provide IMPACT, he created a mobile app, Guidant Systems, as a side project, to...
Don’t you agree that these are exhilarating times? So many of the major companies I work with are in the throes of major upheaval. Change is everywhere. Digital transformation programmes are in action all over the place. But are businesses transforming...