by Minter Dial | Sep 8, 2014 | Leadership
If you are exploring a digital transformation process, there are two important things to know: The shortcut is that you will need to become more customer centric than you are todayYou are not alone! Digital transformation = customer centric According to the Altimeter...
by Minter Dial | Aug 29, 2014 | Leadership
Innovation is a word that is used very frequently in business meetings and written with great conviction in annual reports. Innovation is a lofty ambition that can inspire. And, it is considered by many as the single biggest driver of value. As Thierry Wellhoff, wrote...
by Minter Dial | Aug 20, 2014 | Marketing
When organizations “go digital,” there is often a certain euphoria around the new shiny object. This can take many forms, such as an app, an eCommerce site or a service automation. However, without proper planning and consideration of the customer...
by Minter Dial | Jun 17, 2014 | Responsibility, Social Media
I sometimes marvel at how the business card remains so prevalent in this digitally connected world. The are numerous ways to create and exchange virtual digital cards, via specific apps (e.g. Qikshare), emails with an attached VCF or an aggregated service (e.g....
by Minter Dial | Jun 15, 2014 | Minter Dialogue, Social Media
Minter Dialogue Episode #106 This interview is with Gregory Pouy, one of the better known digital marketing experts in France, and recently cited as the top 70 rising social media stars worldwide by the phenomenal Mark Schaeffer. Greg has been working with...