by Minter Dial | Jul 14, 2025 | Business, Digital Transformation, Leadership, New Tech
Have you ever been locked out of your own money by the very institution that’s supposed to protect it? Welcome to my recent experience with Chase Bank – a frustrating saga that perfectly illustrates how excessive security measures can become the ultimate enemy...
by Minter Dial | Oct 27, 2024 | Artificial Intelligence (AI), Ethics, Mental Health, Minter Dialogue
Minter Dialogue via NotebookLM Automation tending toward autonomy For this podcast episode, I used a variety of AI tools to create everything you see: NotebookLM.Google.com to craft and ‘record’ two (different) conversations between two synthesized voices...
by Minter Dial | Sep 26, 2024 | Business, Marketing
Customer (User) Experience is Everything As if, in 2024, there were still a need to explain to large organizations that the customer experience is vital! For the past five days, I went through all sorts of shenanigans and contortions trying to make an airline...
by Minter Dial | Aug 11, 2024 | Minter Dialogue, Podcast
Minter Dialogue with Jay Baer Jay Baer returns to the podcast after five years to discuss his latest book, “Time to Win.” As a business growth and customer experience expert, he delves into the importance of speed in today’s market, explaining how...
by Minter Dial | May 12, 2024 | Branding, Leadership, Marketing, Minter Dialogue, Podcast
Minter Dialogue with Stan Phelps Stan Phelps, who is known for his distinct pink glasses and vibrant approach to marketing, has spent decades refining the art of standing out. He has been a prolific author, with his “Goldfish” series, qualified by a...