Minter Dialogue with Jay Baer Jay Baer returns to the podcast after five years to discuss his latest book, “Time to Win.” As a business growth and customer experience expert, he delves into the importance of speed in today’s market, explaining how...
Let’s say you run a company selling appliances, such as refrigerators. Whether it’s an online or IRL store business, I think you’d agree that one of the key components of the purchase is the service, i.e. the surrounding help around the product. That...
If you are an online travel agency (OTA) and an airline you work with changes an upcoming flight, you are of course bound to alert your customers of the change. One would have to imagine that’s a regular occurrence at an online travel agency? As such, it would...
Minter Dialogue with Olivier Grinda Olivier Grinda is a repeat entrepreneur, based in Miami, who is co-founder and CEO of Home61, building up a disruptive real estate business that promises the “greatest real estate experience that you can find in Miami.” At its core,...
In today’s busy life where customers have a lot of choice, a heightened level of impatience and limited resources, it is ever more difficult for a brand to achieve consistent customer satisfaction and lasting loyalty, much less customer advocacy. Among the...
How to tag someone on LinkedIn if their name doesn’t come up?
