Customer (User) Experience is Everything As if, in 2024, there were still a need to explain to large organizations that the customer experience is vital! For the past five days, I went through all sorts of shenanigans and contortions trying to make an airline...
Minter Dialogue with Jay Baer Jay Baer returns to the podcast after five years to discuss his latest book, “Time to Win.” As a business growth and customer experience expert, he delves into the importance of speed in today’s market, explaining how...