by Minter Dial | Jan 19, 2008 | Branding, Business, Marketing
Wholly Exemplary Whole Foods! (Sounds like something a modern day Batman would say, no?) Whether you are starting a business, or wanting to inspire yourself for good business sense and dollars, go check out this post (“I’m moving in with Whole...
by Minter Dial | Jan 5, 2008 | Business, Politics
A bold decision I read with interest about Norway’s legislated quota for women’s presence on publicly traded private limited liability (“ASA”) corporate boards. The improvements in equality on boards in Norway were not coming fast enough*, so,...
by Minter Dial | Dec 28, 2007 | Business, Travel
Aeroflot floating a TV advertisement to capture international business travellers? How amusing, if not ironic. I observed on television last night in Gstaad, Switzerland, a television ad by Aeroflot, promising “world class” service. Aside from a very...
by Minter Dial | Dec 23, 2007 | Travel
This is not a Grinch who stole Christmas or a post about Uncle Scrooge, but it does have to do with money (economics) and service… During the last public transport strike in Paris in November, I avoided as best I could taking a taxi. Aside from the staunch...
by Minter Dial | Nov 20, 2007 | Branding, Business, Marketing
Is customer service dead? asks Tom Asacker at Brand Strategy Insider. I do believe that the nature of customer and service have both changed — but neither is dead. A little different from Mr Asacker’s final point in his incisive post on the demise of...