by Minter Dial | Nov 9, 2021 | Digital Transformation, Leadership, Social Media
Customer centricity is all the rage for businesses across the world. This focus on the customer has been prompted in large part by “digital transformation” programs. Customers not only can use social media as a soapbox to rail against a poor product or...
by Minter Dial | Oct 21, 2021 | Ethics, Leadership, Politics, Social Media
“You’re a bigot and a racist!” Those were the words spoken to me after a speech I made three years ago. They came with not a little vitriol at an otherwise civilized meeting held at the BBC HQ, where about 200 journalists were on hand to discuss the...
by Minter Dial | Aug 10, 2021 | Social Media
I’ve long been intrigued by the way relationships are evolving with the onslaught of all these new technologies. Many are indeed disruptive of our old habits. Take walking down the street. Most individuals are engrossed in their smartphone or listening to mobile...
by Minter Dial | Aug 8, 2021 | Minter Dialogue, Podcast, Social Media
Minter Dialogue with Amelia Sordell Amelia Sordell is a born entrepreneur, now founder of Klowt, a personal branding agency based in London, with an impressive following on Linkedin. We discuss Amelia’s entrepreneurial journey, her philosophy and principles in...
by Minter Dial | May 22, 2021 | Branding, Social Media
As a speaker, I’ve been working hard to refine my “voice.” The challenge is in making the content and the form consistent and congruent with who I am. In an audio-infused world, finding your voice is now a first-degree question. What voice should you...
by Minter Dial | Apr 21, 2021 | Artificial Intelligence (AI), Ethics, Marketing, Social Media
After a spate of emails from a fairly large portal site (it’s ranked around 50,000th on Alexa worldwide), I was appalled at the number of marketing sins they have committed. Either this organization is doing so intentionally, which is borderline unethical, or...