Customer (User) Experience is Everything As if, in 2024, there were still a need to explain to large organizations that the customer experience is vital! For the past five days, I went through all sorts of shenanigans and contortions trying to make an airline...
Minter Dialogue with Neal Schaffer In this episode, I host Neal Schaffer, a digital marketing expert and author of “Digital Threads: The Small Business and Entrepreneur Playbook for Digital Marketing.” Neal shares his journey from Southern California to...
Minter Dialogue with Pete Steege Pete Steege, a seasoned marketing expert and author of “On Purpose: The CEO’s Guide to Marketing with Meaning.” Pete shares his journey from electrical engineering to a 30-year career in marketing, focusing on the...
Minter Dialogue with Lisa Riemers Lisa Riemers, a digital accessibility champion and communications consultant. Given her role, Lisa bridges the often wide gap between technology and communications teams. With her expertise, she ensures digital channels and services...
Minter Dialogue with Stan Phelps Stan Phelps, who is known for his distinct pink glasses and vibrant approach to marketing, has spent decades refining the art of standing out. He has been a prolific author, with his “Goldfish” series, qualified by a...
Minter Dialogue with Mihkel Jäätma Mihkel Jäätma is cofounder and CEO of Real Eyes, Attention Measurement, a software that measures human response at the speed and scale of Artificial Intelligence. In their words, they are “the only fully Responsible AI for...