These days, I have been laser-like focussed on people’s energies, including my own. So many of us tend to think of busy-ness as a badge of honor. However, when I hear of a friend who has disappeared from circulation or privately sent me a message that he/she has...
Are you thinking about if and how to allow your team to work remotely? It seems like everyone is high on hybrid work, with most companies reporting that they want a split between remote and at office! But how much remote work should one have in conjunction with being...
Does your company have a stated purpose? Maybe you are thinking about crafting or finding your brand’s purpose aka North Star? If so, before you get started, there are two important questions to ask first: What is the intention behind your wish to find your...
Minter Dialogue with Jim Knight Jim Knight is a musician, expert in training and development, entrepreneur, renowned keynote speaker, podcaster and a bestselling author. He founded with Brant Manswar BookStarPR, a disruptive digital marketing agency for authors. In...
What does it mean to be a great boss? In a conversation with my friend, Nicolas, who is CEO of a French SME, we talked about the need to review the name of a CEO* aka the Chief EXECUTIVE Officer. He asked: Is it really about being the EXECUTIVE… i.e. the person...
Today, at the top of the strategic imperatives for many companies is the Customer Experience (“CX”). In a survey commissioned by Pegasystems of 5,000 CX practitioners, 92 percent say being customer-centered is a high priority for their...