by Minter Dial | Nov 4, 2013 | New Tech, Responsibility
As abstract as digital might be, there is a distinctly human component to what makes digital work. Maybe the French have it right when they kabosh the term digital, which literally means “of the finger” in French. In organizations and executive...
by Minter Dial | Oct 29, 2013 | Leadership, Responsibility
Before evaluating the new shiny object of big data and social CRM, it seems that many top executives would do better just to manage their own inbox and contact list properly. It is my observation that many executives have a very difficult time managing their email...
by Minter Dial | Oct 28, 2013 | New Tech, Responsibility
Ironically, I think that the whole uproar about the Affordable Care Act (aka Obamacare) website, healthcare.gov, could be good for business! Why? Because the issue has definitely raised the visibility of the need for senior management to be more knowledgeable about...
by Minter Dial | Aug 21, 2013 | New Tech, Responsibility
Where some management is still hanging on to its guarded precepts and habits (reading good ‘ole fashioned books, sticking to the 4P’s of marketing, management by fear and control…), other businesses are running full head of steam. Some teams...
by Minter Dial | Jul 31, 2013 | Leadership, Responsibility
In driving digital transformation, I have long called for executive leadership to be the change they are wishing to see happen within the organization and to up the executive digital IQ. In a short cut, this would mean that the top executive should not just sponsor,...
by Minter Dial | Jun 18, 2013 | Responsibility, Social Media
As companies continue to grapple with unavoidable digital transformation and the concept of becoming more digital and (I would argue, by definition) more customer-focused, I tend to recommend three fundamental principles that should be established in the company: the...
How to tag someone on LinkedIn if their name doesn’t come up?
