by Minter Dial | Aug 3, 2021 | Leadership, Meaningfulness
What does it mean to be a great boss? In a conversation with my friend, Nicolas, who is CEO of a French SME, we talked about the need to review the name of a CEO* aka the Chief EXECUTIVE Officer. He asked: Is it really about being the EXECUTIVE… i.e. the person...
by Minter Dial | Jul 27, 2021 | Leadership, Meaningfulness
Today, at the top of the strategic imperatives for many companies is the Customer Experience (“CX”). In a survey commissioned by Pegasystems of 5,000 CX practitioners, 92 percent say being customer-centered is a high priority for their...
by Minter Dial | Jun 30, 2021 | Leadership, Meaningfulness, Responsibility, WWII
Buzzwords are a dime a dozen these days, especially when it comes leadership, marketing and to driving business, in general. If you had to list all the words that circulate endlessly on blogs and stream out of experts’ mouths, at the top you probably would start...
by Minter Dial | Jun 25, 2021 | Leadership, Meaningfulness
Purpose is a word with many definitions. Or least with many interpretations. Just think of the chiding parent who says to their child: “Now, Jimmy, did you do that on purpose?” Or the kid who asks, “What’s the purpose of a wasp? Or the chef who...
by Minter Dial | Jun 11, 2021 | Leadership, Meaningfulness, Responsibility, WWII
Are you an on-time kind of person or one who is typically running late? I certainly strive to be the former, albeit not with 100% success. No one’s perfect, but whenever I hear someone start a sentence with “Sorry for being (or replying) late” or...
by Minter Dial | May 11, 2021 | Blockchain, Ethics, Meaningfulness, Politics
To be labelled as tribal these days is frequently considered a bad thing. Tribalism has negative connotations. At a minimum, it’s associated with driving a gap between “us and them” and often suggests some form of sense of superiority. At its worst,...
