Minter Dialogue with Isabel Naidoo Isabel Naidoo is head of People, Strategy & Analytics at FIS Global, the world’s largest provider of financial technology solutions. Isabel has led the digital transformation programme of people services at FIS through the...
As part of a speech, my pal and fellow speaker, Andrew Grill, came up with six questions designed to evaluate one’s digital curiosity and posted it on Linkedin. Obviously this was part audience participation, part shock value. In any event, check out...
I had the privilege of speaking at SXSW on the back of my new book, Heartificial Empathy. My talk was entitled: How to Put Empathy into Business and AI (you can listen to the audio version of my SXSW speech here). Perhaps it’s just my filter and the types of sessions...
Some mornings, I wake up and shake my head at the news headlines. Not just about the politics and the horrific results of climate change, but about the never-ending stream of new tech news. With an estimated 100 million startups in activity every year around the world...
Customer centricity has I believe entered the pantheon of buzzwords these days. It seems it’s been on everyone’s lips for a while now. TUI: classic case of a company saying they are “customer centric” Yet, surprisingly, some companies are only...
Minter Dialogue with James Bidwell James Bidwell is author of the best-selling Disrupt!, 100 Lessons in Business Innovation, Chair of the innovation & tech trends observatory Springwise and co-founder of Re_Set, a leading transformation and innovation consultancy...