by Minter Dial | Sep 22, 2015 | Business
Having accompanied a number of senior executives in setting and driving the digital transformation agenda, it strikes me that many people continue to take it from the wrong point of view. Just like BIG DATA is anything and nothing, can be powerful or ineffective, can...
by Minter Dial | Jul 28, 2015 | Business
Ever since my days at university, I feel like I have been involved with or needing to mind the gap. At the end of the day, it’s a great way to sum up my own mindset shift. I did a “gap year” — although it was hardly the fanciful...
by Minter Dial | Jun 30, 2015 | Business
In the third (and presumably final) chapter of the British Airways Downgrade Saga (see part one and part two), I was contacted “out of the blue” by British Airways, last week. Since I was not able to take the call, the customer service representative...
by Minter Dial | May 5, 2015 | Business
The BA Saga – Part 2 More than seven weeks have passed since my most unfortunate British Airways downgrade on a 10 1/2-hour flight from London to Austin (Texas). I continue to seek satisfaction from them. Here is Part 1 of the BA downgrade...
by Minter Dial | Apr 23, 2015 | Business, Responsibility
Over the past decade, we have seen a tectonic shift in the companies that are ranked the biggest in terms of market capitalization. Brian Solis recorded in What’s the Future [of Business], that 40% of the companies that were in the Fortune 500 in 2000 were no...
by Minter Dial | Apr 15, 2015 | Business
Do you believe in Friday 13th? I must say that, ordinarily, I don’t. About 3 months ago, however, I booked and paid for a business class flight on British Airways from London to Austin Texas, to enjoy another fabulous SXSW conference. Having booked so far in advance,...