Customer (User) Experience is Everything As if, in 2024, there were still a need to explain to large organizations that the customer experience is vital! For the past five days, I went through all sorts of shenanigans and contortions trying to make an airline...
Minter Dialogue with Zoltan Vass In the latest episode of our podcast, we had the pleasure of hosting Zoltan Vass, a transformation director with a focus on technology, processes, and people. Zoltan’s journey from Yugoslavia to the UK is not just a tale of...
Minter Dialogue with Lisa Riemers Lisa Riemers, a digital accessibility champion and communications consultant. Given her role, Lisa bridges the often wide gap between technology and communications teams. With her expertise, she ensures digital channels and services...
The Future of Work – People, Process & Technology Last week, I was invited to be a panellist on the topic of the Future of Work – People, Process and Technology. Held at and hosted by The Lloyds Banking Group in concert with the Global Tech Advocates...
Minter Dialogue with Mihkel Jäätma Mihkel Jäätma is cofounder and CEO of Real Eyes, Attention Measurement, a software that measures human response at the speed and scale of Artificial Intelligence. In their words, they are “the only fully Responsible AI for...
Minter Dialogue with Felix Velarde Felix Velarde is a serial entrepreneur, with a long track record in the agency side of the business. He’s currently CEO at The 2Y3X® Programme, chair and board advisor, and Partner and Chief Strategy Officer at AVA...
How to tag someone on LinkedIn if their name doesn’t come up?
