Is Customer Centricity Really The Answer? Stan Phelps Says Not (MDE249)

Minter Dialogue with Stan PhelpsStan Phelps is a keynote speaker, Workshop Facilitator at PurpleGoldfish, and best-selling author (Purple Goldfish). He’s also a Forbes Contributor, faculty member on ANA’s School of Marketing and serves as an adjunct instructor at Rutgers Business … Continue reading

The End of Net Neutrality? Or The End of Neutrality Period

While net neutrality must not end, can a brand or company afford its own neutrality around important ethical issues?  Mr Trump is a disruptor. Love him or hate him, he is changing things up. One of the most unexpected and rather … Continue reading

Communication Meltdown – Overcoming One Of The Biggest Ills of Business

How often do you get frustrated with the way people communicate with you? It seems it’s an issue that comes up time and again, whether it is communicating with a colleague, a member of your family or with some corporate or … Continue reading

9 Reasons Why Your Digital Transformation Won’t Work…

Everywhere you look, companies are knee-deep in some form of digital transformation program. To the extent the subject is high up on the ExCom’s list of priorities, the most likely conclusion is that the company feels that they are late to the … Continue reading

Will Meaningfulness Actually Disrupt Business? Finding Your True North

Peace for Paris A photo posted by @jean_jullien on Nov 13, 2015 at 3:05pm PST As I wrote on my personal blog, #ParisAttacks Aftershocks and the Urge to Find Meaning, there seems little doubt that we are going to see a … Continue reading

#ParisAttacks Aftershocks – And The Urge to Find Meaning

I think it is finally dawning on all of us that we are living in a radical new era. It seems that little by little, methodically interspersed with several months and country by country, we find a new date to mark on … Continue reading

Hints You Are Going To Burn Out – And What You Can Do About It!

In this hyper connected world, where we are “on” so much of the day, seven days per week, there are some real risks. Sure, there are important business issues with regard to communication and collaboration, but the hidden concern is employee health, … Continue reading

Sorry I’m Late … Again – 3 Actions What To Do About It, If You Care

How many times have you heard someone say “Sorry, I’m late“ recently? Or, perhaps, you have had to use it yourself? If there were a way to count the number of times “Sorry, I’m late” has been uttered, I would have … Continue reading