Digital Pleasures & Pains – The Pros and Cons of the Digital Address Book

Do you recall the days of the paper address book? Writing in and rubbing out (if you were smart enough to use a pencil) names, addresses and phone numbers. For some of my contacts, the paper would crumble under the … Continue reading

SXSW 2018 – Storytelling And Tech: A Book By Another Cover

South By Southwest (SXSW) remains my highlight event of the year in terms of getting inspiration, meeting new people and checking out where the world is in regard to the digital/new tech revolution. And 2018 was another bonanza affair with … Continue reading

The Opportunities and Use Cases of Artificial Intelligence for Business with Rob McCargow @robmccargow (MDE271)

Rob McCargow is the Artificial Intelligence programme leader at PWC and is a renowned speaker and thought leader on AI. He’s mission-led and has been leading the debate about how AI can do good for the world. In this conversation, … Continue reading

Using Artificial Intelligence to Create Great Content, With Martin Adams CEO of Codec.AI (MDE261)

Martin Adams is CEO & Co-Founder @Codec, a platform using AI to help produce content and drive content marketing. Martin is also a speaker on innovation, AI and the blockchain. In this conversation, we look at how Martin has gone … Continue reading

The Key Trends For 2018 – Brace Yourself

Are you concerned about or interested by what is going to happen in 2018? In the era of too much (spurious and fake) news, it’s a serious challenge for business leaders to stay abreast of what’s going on. At one … Continue reading

Is Your Business Disruption-Proof? How To Futureproof Your Business

I was on a plane the other day and was quite amused to hear my neighbour, a fairly senior executive in his early 40s, suggest that his company (in fact, his industry) was actually protected from disruption. The industry in … Continue reading

Is Progress Inevitable? The More Digital One Is, The Less Digital One Wants To Be?

I’ve been known to start off conversations by saying: Most Gen Y don’t agree with me; Gen Z typically frown at the thought; and Baby Boomers tend to split down the middle. The underlying concept behind this question is: Is … Continue reading

Digital Museum Experience in Cluj, Romania – Interactive Cultural Experiment

I should have known that Cluj, the second largest city in Romania, was going to provide a few digital surprises. And it didn’t fail me. First off, the entrepreneurial driver from the airport immediately volunteered to tether Internet access through … Continue reading

The WIFI User Experience – An Easy Way To Start Improving Your Customer’s Journey

I think you’d agree that access to the Internet has become second nature these days. When you check in at the hotel, receptionists know to indicate the wifi login even before telling where the gym or lifts are located or when breakfast … Continue reading

Empathic Futures – The Future of AI is Empathic Intelligence?

I recently joined an experiment in empathic intelligence (EI) called Empathic Futures. To be sure, it was a rather riveting experience. Part of a project funded by Volkswagen and created by Feld (a studio for digital crafts based in Berlin), the idea of Empathic Futures was to … Continue reading