If the high street is flagging and Cyber Monday sales continue to grow, the issue seems patently clear that consumers would rather the convenience and comfort of a couch than the hassle and ouch of visiting a brick and mortar store. From a retailer’s standpoint,...
I attended an event at one of the premier “serviced office” spaces (called Spaces, run by the US company Regus). If the event was otherwise a success and the general environment in the office space was quite pleasing, I was struck by the experience in the...
Last night, my Uber driver, Mohammed (from Somalia), was an absolute delight. As much as one can argue about some of the less salacious tactics of Uber, the underlying principle of Uber creates an environment for truly different experiences. I wrote about the same...
Minter Dialogue #61 This interview is with Giles Corbett, a fellow INSEAD alumnus, who runs Libon, as part of the Orange Group. Libon is an innovative OTT service that provides a radically different experience to ordinary voice mail. For example, it...
Geo-Loco : More loco than Local I have gradually begun to ween myself off of Foursquare. Gone are the competitive days where I feverishly checked in to see how many points I had won. One of my prouder check-ins was worth 16 points (see right) when I accumulated miles...