by Minter Dial | Dec 10, 2009 | Social Media
Attended the LeWeb Conference 2009, (the 6th such event), organised by Loic Lemeur and his wife, Géraldine, on December 9-10, 2009. Le Web Paris 2009In a series of 3 posts, I am going to comment on the top nine (for two thousand and NINE) things that I captured at...
by Minter Dial | Oct 24, 2009 | Marketing
We received, this week, two digital messages that grabbed my attention in the way of customer relationship management (CRM). The first example came from our children’s dentist, based in Neuilly (outskirts of Paris). Partly because their telephone answering...
by Minter Dial | Oct 11, 2009 | Business, Marketing
Here are some more ideas for the mainstream media (MSM) to kick into high gear with their online community. With media titles dying or falling fallow on a daily basis, the MSM crisis seems just now to be hitting full stride. The number of recent closures has been...
by Minter Dial | Oct 7, 2009 | Social Media
Over the course of the last month, 39 people replied to this poll question (posted on the blog via polldaddy): What does the future hold for Twitter? Ok, so the results are not statistically relevant with just 39 results, but I thought I would publish the results of...
by Minter Dial | Sep 28, 2009 | Social Media
As mainstream media (MSM) companies continue to scramble to find a winning model, I am inspired to write a post based on the interactive (read: moderation) strategy that the BBC has put in place on its news forums. Having taken a look around at a number of other...