How Does One Effectively Create An Enduring And Successful Team Spirit?

This has to be one of the most enduring challenges for any business whether small or large. I was struck by the Bill Pennington article in the NYT, “The Ski Team That Sleeps Together Wins a Lot of Gold Medals” outlining the … Continue reading

Is Empathy The Single Most Valuable & Rare Asset In Companies?

Great Branding: Great Listening The social web has been said to turn the world upside down, putting the power into the hands of the consumer.  Others harken back to a time when the street shopkeeper knew all of his/her customers … Continue reading