The New Eurostar e320 Train…. A Singular Example of Poor Design          

This winter, Eurostar finally started to roll out its new e320 train. Being a regular Eurostar passenger, I was very keen to experience the improvements. Notably, I was very excited to get wifi onboard…at last. According to their site, the design of the … Continue reading

Bad Design — What Happens When You Don’t Walk In Your Customers’ Shoes?

I attended an event at one of the premier “serviced office” spaces (called Spaces, run by the US company Regus). If the event was otherwise a success and the general environment in the office space was quite pleasing, I was … Continue reading

Interview with Brian Solis, Author of X: The Experience When Business Meets Design (MDE187)

Minter Dialogue Episode #187 This interview is with Brian Solis, principal analyst at Altimeter. Brian is an anthropologist, futurist, author, speaker and bona fide global influencer in the world of digital. Brian has just published his latest book, “X: The … Continue reading

Online Marketing Tips and Tricks From Keren Lerner, CEO of Top Left Design (MDE156)

Minter Dialogue Episode #156 This interview is with Keren Lerner, CEO of Top Left Design, a design agency based out of Soho, London. With her deep background in design, Keren brings a refreshing view to online marketing. In this interview, … Continue reading

The world of news editors – recap from Global Editors Network Summit 2015 #GENSummit

I had the chance to attend the Global Editors Network Summit (2015), held in Barcelona. Founded and run by Bertrand Pecquerie, the GEN is now in its 5th edition and goes from strength to strength. [Full Disclosure: I also emceed the … Continue reading

Pointing the finger at Digital Transformation. New tech trends that every company needs to embrace

Recently, I conducted a series of interviews with 14 professors from prestigious universities (MIT, Stanford, Sydney, HEC, Bangalore…) who are intimately involved with digital technology and innovation. They are also all part of the Netexplo* new tech observatory network. There were … Continue reading

Michal Eitan – expert on design management at Bezalel Academy of Arts and Design (MDE132)

Minter Dialogue Episode #132 This interview is with Michal Eitan, professor and head of the Master program of Design Management (M-Des) at Bezalel Academy of Arts and Design in Jerusalem. In this interview, we talk about the role and importance … Continue reading

3 keys to creating a superior user experience

With the massive proliferation of sites and apps, most will suffer the ignominy of remaining incognito. For some, they may think of themselves as the world’s best kept secret. For others, I would argue, it is just as well!  Why? Because … Continue reading

Digital Mindset – How To Start On The Right Footing?

I firmly believe that most top executives need a digital sherpa, someone who personally takes them through the first steps on the road to understanding the digital mindset. It’s one of the defining elements of the iPhone which, because it doesn’t … Continue reading

Luxury online: a subtle balance between aesthetics, innovation and practicality

The web is wonderful if you are happy to be transparent, collaborative, everywhere, fast, free and fluid.  Moreover, it’s better to have low resolution videos and images for faster load times.  Taken individually and, worse, as a group, these are … Continue reading