Brexited… Now What Should Europe Do?

After the surprising BREXIT vote by the people of the United Kingdom last Thursday, we have since certainly all been involved in heated debates regarding this topic. Amongst my Parisian friends, the conversation kept coming back to the English. And like … Continue reading

Leaders: if you are seeking to be customer centric, are you asking the tough questions?

Are you, like many others, trying to become more “customer centric”? If you look inside many corporate boardrooms these days, aside from stressing about next year’s budgets, the C-suite probably has a combination of the following words or phrases in … Continue reading