Capitalizing on Wishes for Birthday – Social CRM do’s and don’ts

It has been a few years now that birthdays are now filled with electronic wishes. We receive a great many more than in the past, with the bulk of them coming on social media (especially Facebook).   Birthdays are a … Continue reading

Birthday greetings – How might they evolve?

Last year, August 2012, I recorded all the birthday greetings I received via the various channels and posted the details in this article on Myndset. This was not an exercise in self-aggrandisement and/or auto-flattery*. It was to see what and how … Continue reading