As brands and retailers continue to up their game in stores via digital tools and devices (aka digitail), one can still observe that they are playing catchup with their consumer. It’s easy to tell how uncomfortable a brand is with the digital literacy of its...
The retail space is undergoing a transformation. It’s happening at a relatively slow pace around world, but we are seeing more and more digital tools and devices appearing during the shopping experience. I tend to refer to this trend of digital in...
It’s not very often that I find a serendipitous link to describe so cleanly the relationship between my last three trips. So, I could not help but share with you my aus-some last month. In the space of 4 weeks, I was at South By Southwest in Austin Texas for a...
On my recent trip to beautiful Sydney, AUS, I stayed at the Pullman Hotel at Olympic Park. Pullman is one of the higher end chains of the Accor Group (which also owns Sofitel, Novotel, Ibis and more), where I am a Gold Level client. This Sydney Pullman is a fine...
Winners & Scores Scorching heat accompanied the two weeks of the 2009 Australian Tennis Open in Melbourne and took its toll on a number of the players (notably Djokovic #3). The cast of winners had a very familiar ring to it — the seeders clearly did a good...