Button Maker? Weather Forecaster? Paperclips? Here’s why companies need to hire different types of profiles

Just recently, I was listening to a quirky podcast on New Books in Technology, with Brian Clegg as guest. Clegg, who has many books and accolades to his name, is the author of a new book, “Big Data: How the Information … Continue reading

Empathic Futures – The Future of AI is Empathic Intelligence?

I recently joined an experiment in empathic intelligence (EI) called Empathic Futures. To be sure, it was a rather riveting experience. Part of a project funded by Volkswagen and created by Feld (a studio for digital crafts based in Berlin), the idea of Empathic Futures was to … Continue reading

How To Cut Through The Noise with Great Content Marketing with Jason Miller (MDE244)

Minter Dialogue with Jason Miller (MDE244)Jason Miller is Global Content Marketing leader at LinkedIn, a heady position. He’s also a RocknRoll photographer, author (best-selling Welcome To The Funnel), podcaster and all around top influencer. In this podcast, Jason and I talk about … Continue reading

Making Great Stories From Data – Exploring Wimbledon 2017 with IBM

Wimbledon 2017 will be remembered for many things. Among others, this will include the first British woman, Johanna Konta, to make it to the semi-final since Virginia Wade in 1978. It marked the dramatic return of Ms Wimbledon, Venus Williams, 37, … Continue reading

The Dangers of Automated Marketing – Is It The Right Choice For You?

Would you not agree that most marketers are still scrambling to figure out automated marketing? Whether it’s programmatic advertising, pre-programmed posting or repetitive tasks, marketers are keen to make the machines do the work. Cue: Big Data Analytics Algorithms Artificial … Continue reading

Key 2017 Predictions – What Every CEO Should Be Looking For!

As ever, the new year ushers in an opportunity to consider what’s going to come up in 2017. If I had sum up my major 2017 predictions, it would be more of the same, except faster, different and, probably, worse. … Continue reading

Making Meaningful Relationships At Unilever with Megan Neale (MDE190)

Minter Dialogue Episode #190 This interview is with Megan Neale, Global Head of Engagement Centres for Unilever. She is also co-founder of a start-up, My Digital Customer, providing solutions to bridge the gap between contact centers and the digital channels. … Continue reading

How and Why Customer Care Can Lead Digital Transformation – Celine Dumais at L’Oreal USA (MDE189)

Minter Dialogue Episode #189 This interview is with Celine Dumais, in charge of Customer Care for L’Oreal USA, but with a wider strategy role for customer care for the Americas. In this podcast, we talk about the challenges of customer … Continue reading

Intelligence and Time – why do we exist?

I watched the film LUCY last night. The premise of the film is delightful: what if we were able to use our full intellectual capacity? What if we be able to activate 100% of our brain’s computing power? While I was … Continue reading

Louis-Philippe Morency, Principal For SIMSENSEI, Netexplo 2014 Laureate

Minter Dialogue Episode #99 This interview is with Louis-Philippe Morency, one of the Principal Investigators on the SimSensei project being run at USC. SimSensei was one of the top ten award winners at this year’s Netexplo Forum. Louis-Philippe, was voted one … Continue reading