Minter Dial in Press

On this page, you will find a highlight list of press mentions and interviews, including Video/TV/Radio. You will find a list of my podcast interviews here. You can also find my publications and articles written in/for other media here

Podcast Interviews of Minter Dial

See full list of podcasts featuring Minter here.

On Television / Video / Radio

France24 – The Debate and Part II here (on Youtube)
INSEAD Author Panel Discussion (June 30 2018)
Calvin Ayre interview with Becky Liggero – Why customer service is the new marketing
Interview by Marion Moreau for FrenchWeb.TV at the Adobe Summit 2015 (en français) – see 5’35-6’25

Interviews & Press Mentions

2022

Minter Dialogue cited as Top 50 Podcast on Leadership by LeadersHum
Shepherd – The best books on artificial intelligence, and emotion & empathy
Secures Future – Earn customer trust with ‘inside out’ business values
Artificial empathy in marketing interactions: Bridging the human-AI gap in affective and social customer experience, research paper by Yuping Liu-Thompkins, Shintaro Okazaki & Hairong Li, published July 2022
Digital Marketing Global Top 100 Influencer by Browser Media
LeadersHum: #67 in the Top 200 Power List of Biggest Voices on Leadership 2022
Bookseller – Business Book Awards 2022
Boost Innovation – Group Culture and Empathetic AI

2021

AI Med – Bringing Augmented Intelligence to Mental Health, by Hazel Tan (Oct 2021)
Remote Leadership Institute – Does Your Leadership Need Fixing?
The Table Read – Filmmaking and the making of The Last Ring Home
Secure Futures Magazine – Before Using AI for customer experience, change these things (Jul)
Daily Maverick (RSA) – The importance of embracing empathy (Jul)
Nika Talbot – Heartificial Empathy Sneak Peek: The Empathic Bot Experiment
People Talk Online (CA) – From Tie to Tie-Dye – How Much Of You To Bring To The Workplace As A Leader? (Jun)
HR News – Leading with Empathy, The Superpower All Leaders Must Cultivate (via Dropbox PDF) (Jun)
Secure Futures Magazine – New leadership skills for turbulent times and how to develop them (May)
People Management – How authentic leadership can improve employee engagement (Mar)
Crowe – Leader Lessons from the Pandemic: Embrace the diversity and richness offered by videoconferencing (Mar)
SHRM Executive Network – The Competing Demands of Leadership (Mar)
Thrive Global – Check in with your stakeholders (Mar)
CEOWorld Magazine – How to make purpose come alive…. and avoid all that eye-rolling (Mar)
ABC Australia Radio interview with Lisa Leong, along with Danielle Krettek Cobb (head of Google’s Empathy Labs) – “Empathy at work and artificial intelligence” (Mar)
Authority Magazine – Five Things You Need To Be A Highly Effective Leader During Turbulent Times (Feb)
The Marketing Sage (Jeff Slater) – Untangling a Hair Raising Purpose (Feb)
Training Industry – 4 keys to enrich your online training sessions (Feb 2021)
LinkedIn – by Maria Ross: Is Empathetic leadership a passing fad or here to stay? (2021)
The Global Interview – Issue 2 Season 9 (pages 8-9) (Feb 2021)
Marketing Society – Empower Magazine (members’ only) (Feb 2021)
Cited in the book “Data – A Guide to Humans” by by Phil Harvey and Noelia Jiménez Martínez (Jan 2021)
Tymeshift – Empathy cannot be codified by Samanta Velho
Association of MBAs – Unintended backlash: what to do when your customers or staff do not agree with your views (Jan 2021)
Irish Tech News interview by Adedapo Adeshina (Jan 2021)
Companies Digest – How to lead with your personality and encourage your staff to do the same whilst remote working. (Jan 2021)
CalvinAyre – Increasing your transparency in the office by Derek Tonin (Jan 2021)

Magazine page listing Minter Dial among top bloggers

2020

Membrain – How to improve sales with the right type of empathy (Dec 2020)
ExoB2B – Top 20 of 2020 B2B Marketing Influencers (Oct 2020)
The National (UAE) – Fashion and Politics: what happens when brands are adopted by extremist groups (Oct 2020)
The Global Interview – Co-founder of the Global Podcast Festival (Sep 2020)
AskSuite – Artificial Empathy: Can AI Chatbots Be More Human-like in Hospitality? (Aug 2020)
Samunnati – Empathy (July 2020)
Gen Z Writes – ARE ROBOTS CAPABLE OF EXPERIENCING HUMAN EMOTIONS? by Samayeeta Maitra (Jul 2020)
Buzzsumo Top 100 Digital Marketing Influencers (June 2020)
Balderton – Leading with Empathy by Kiana Sharifi (May 2020)
We Are LikeMinds – When Purpose and Podcast Come Together (May 2020)
Modo25 – Putting Hope Into Action (May 2020)
CalvinAyre – Implementing automation and chatbots in gambling operations by Derek Tonin (Mar 2020)
Heartificial Empathy cited in The Journey Towards Compassionate A.I.: Who We Are – What A.I. Can Become – Why It Matters by Jean-Luc Mommaerts
Analytics Insight – Artificial Empathy or Coding Empathy into Machines by Upasana Bharadwaj (Jan 2020)

2019

Forbes – Empathy in Artificial Intelligence by Jun Wu (Dec 2019)
Raconteur – AI and trust: Why we shouldn’t blindly follow tech by Oliver Pickup (Dec 2019)
Accessibility Scotland – Design without Empathy (Nov 2019)
Xinhua News (China) – Opportunities and Challenges for young scientists and entrepreneurs (Oct 2019)
China Radio International RoundTable Interview with Heyang Zhou: How to survive disruptive changes in today’s world (Sep 23, 2019)
Irish International Business Network (IIBN) – Dial M for Minter (Aug 2019)
INSEAD Knowledge – Five Everyday Exercises for Building Empathy (July 2019)
BuzzSumo Top 100 Digital Marketing Influencers (worldwide), published by Browser Media Agency (June 2019)
Thrive Global – Tech and AI Influencer Julian Jewel Jeyaraj on Empathy in Artificial Intelligence
Exclusive interview on Speaking.com: Empathy, AI & Leadership (June 2019)
Changemakers & The Native Influence – The Native Society (Apr 2019)
ExoB2B – Top 30 Marketing Influencers (Apr 2019)
Top Digital Marketing Influencers of 2019 – FitSmallBusiness
Thrive Global – Tech and AI Influencer Julian Jewel Jeyaraj on Empathy in Artificial Intelligence (March 2019)
Heartificial Empathy cited in Artificial Intelligence and Inclusive Education: Speculative Futures and Emerging Practices (Perspectives on Rethinking and Reforming Education) Springer Publications by Jeremy Knox, Yuchen Wang, et al. (2019)
The Ethical Entrepreneur – Total Business Magazine (Mar 2019)
Brand Genetics – Speed Summary of Heartificial Empathy
The Pull Agency Book review by Chris Bullick (Mar 2019)
ByteStart – How Improving Empathy Can Help Grow Your Business (Mar 2019)
Natfluence – Snapshot interview

2018

Irish Tech News review of Heartificial Empathy by Simon Cocking @ ITN (Dec 2018)
Sophisticated Marketer (LinkedIn) – Top 50 Marketing Blogs see page 21 (Oct 2018)
Pull Agency – 5 things that should inform your AI strategy (Sep 2018)
The HR Director – Review of Futureproof by Perry Timms (Aug 2018)
Minute Hack – 5 Forces Disrupting Your Business And How To Act On Them (July 2018)
AMA American Marketing Association – Brilliance in Marketing (July 2018)
London Business Journal (written by Caleb Storkey) – How to turn disruptive forces into future opportunities (June 2018)
Good to SEO – The Future of Marketing (June 2018)
HR Zone – What forces are threatening to disrupt your business? (May 2018)
Feedspot – Top 15 Branding Podcasts in 2018
Bytestart – How to futureproof your business (May 2018)
Like Minds – A Business Breakfast on Futureproof – Watch the video here (April 2018)
Sales Initiative – Thought-leaders’ tips on being a successful sales leader (April 2018)
Real Business – Self-driving: What business leaders need to know right now (April 2018)
Sostav.Ru – ADV Global in Russian – Интервью МИНТЕР ДАЙАЛ (Mar 2018)
ExoB2B – Top 30 Marketing Influencers (Mar 2018)
Talent Investors – Best Boss (Feb 2018)

2017

LinkedIn Business – Posted by Jason Miller – A Festive Tale with a Warning for Marketers (December 17, 2017)
Computer Weekly – How to futureproof your career as a CIO (Dec 2017)
Brandwatch – Interview: Getting Your Business Ready for the Next Disruption with Minter Dial (Nov 2017)
European Diversity – Disruption Bingo (Nov 2017)
INSEAD Knowledge – The Personal-Professional Divide Is Over (Nov 2017)
Tempus Magazine – Future Proofing Your Business pages 30-31 (Oct 2017)
Levo League – 3 Keys to Making Your Business Futureproof (Oct 2017)
Qubist – The New Era of Influence
Chief Marketer – BUILDING MOBILE APPS THAT SOLVE PAIN POINTS: 3 TIPS (Sep 2017)
Computer Business Review – The Risk of Being a Pure Player Isn’t What You Think (Sep 2017)
Disruption Hub – The Energising Disruption of Energy Storage (Sep 2017)
GMA – How to adjust your vision of new tech, data marketing and business growth (Sep 2017)
INC Magazine – Want to ensure your company’s future? by Cathy Huyghe (Sep 2017)
The Marketing Society – Marketing, Whose Line is it Anyway? (Sep 2017)
Yext Talks – Feature (Sep 2017)
Adobe Digital Experience Blog – Why You Should Future-Proof Your Ethics to Future-Proof Your Business Means (Jul 2017)
Financial Times – A gathering of the best minds on fine wine by Jancis Robinson (June 2017)
Le Figaro (en français) – Faire ou ne pas faire de soldes : le dilemme des marques de luxe (Jan 2017)

Before 2017

Hotchkiss School – Alum of the Month November 2016
Luxury Daily – Influencer Marketing Brings Relationship Building Into Digital Age (2016)
Cosmetics News – How luxury brands can benefit from digital influencers (2016)
INC Magazine – 21 Podcasts to Help You Outsmart Your Competition in 2017 by Jeremy Goldman (2016)
Trendwalk – Get influencer marketing right and you’ve got luxury e-tail sewn up (2016) – by Sandra Halliday
BrandChannel – High-Tech Sephora Flash Boutique in Paris Has a Robot Greeter (Nov 2015)
INC Magazine by Ilan Mochari – How to network as an introvert (2014)
Les Echos (en français) – Le dialogue marque-client gagne en maturité sur les réseaux sociaux (article no longer online)
Les Ecos au Maroc (en français) – Ce ne sont pas les réseaux qui sont influents, mais les personnes
eConsultancy Q&A with Minter Dial on the sales organization of the future
eConsultancy – The Sales Organization of the Future. A 14-page white paper co-authored with Eric Mellet (2013)
CMO.com by Nicola Smith
The Brand Brains cover story – How to build a Brand
LikeMinds London (by Graham Stewart)
Terrafemina (en français) – Les femmes travaillent leur e-Reputation
Women’s Forum 2011 (en français)
Yesware Interview by Jessica Stillman
IABC France – Energy in Connection (article no longer online)
SalesJournal – Should your sales reps have a bit of actor in them? (by Kathleen Steffey)
BrandChannel – Social Media Debate: Should Brands Educate or Entertain? (May 2010)

Other media

Check out Minter’s Substack: DIALOGOS
You can view Minter’s YouTube Channel
Check out the weekly Minter Dialogue podcast Minter has hosted since 2010, on Apple Podcast, Stitcher, Spotify and many other regular podcast download services
His French language podcast is here.
Minter Dial on MuckRack
Demystifying Digital Transformation path on Intellum CatCat platform

To Book Minter

I'm Minter Dial and I serve my clients by elevating the debate and energy, telling powerful stories and connecting people and ideas. My mission is to insert more meaningfulness into our lives and at work. I relish being an engaging professional speaker on leadership, transformation and branding. I'm known for being someone who walks the talk and delivers on or above expectations.

I'm the author of six books, five of them award-winning: You Lead (Kogan Page), winner of the Business Book Award 2022; the second edition of Heartificial Empathy (April 2023, available in English and French); Futureproof (FT-Press/Pearson), winner of the Business Book Award 2018; and the WWII story The Last Ring Home, also an award-winning documentary film that I produced. With Helen Rantsevitch, I co-wrote Making Empathy Count and Meaningful Communication.

I also write Dialogos, Fostering More Meaningful Conversations, an online publication on Substack that I published weekly for 79 weeks, free to read.

Click here to inquire about booking Minter!