Innovation, Digital Transformation and Digital Darwinism with Tom Goodwin (MDE275)

Tom Goodwin is a repeat guest on the show — the last one was back in 2014. Since then, it seems that everything has changed! Tom is Executive Vice President and Head of Innovation at Zenith, part of Publicis Media. … Continue reading

Customer Centric or Employee Centric? Which Comes First?

Many companies have decided that being customer centric is the new way forward. Some brands — most notably Zappos and owner Amazon — discovered quite a while ago how powerful being customer centric is. To wit, it’s Amazon’s mission to … Continue reading

How to transform the police and how to futureproof your career with Justin Insalaco (MDE266)

Before founding Innovation 4.0 with Will Donovan, Justin Insalaco spent nearly ten years as a police officer. With Justin’s verve and need to provide IMPACT, he created a mobile app, Guidant Systems, as a side project, to help officers do … Continue reading

Change Is Everywhere But Will Digital Transformation Transform?

Don’t you agree that these are exhilarating times? So many of the major companies I work with are in the throes of major upheaval. Change is everywhere. Digital transformation programmes are in action all over the place. But are businesses … Continue reading

Injecting meaning into design. Beyond user-centric design, Julie Jenson Bennett uses meaning-centred design. (MDE263)

Julie Jenson Bennett is CEO of Precipice Design, a strategic design consultancy, that is pioneering “meaning-centred design and innovation.” In this conversation, we look at how design can be a far more strategic component of your brand and business. We … Continue reading

Digital transformation for luxury brands – How to add value in a luxurious way [Infographic]

Luxury digital The digital strategies of luxury brands run the gamut from avant-garde (Burberry) to retrograde (e.g. Celine [LVMH] and most old-fashioned watch brands, such as Vacheron Constantin & Blancpain, that refuse to do eCommerce). Whether through ignorance, fear or conservative (reactionary) thinking, … Continue reading

Digital Transformation – More Than Resources, A Mindset [Infographic]

If the issue of digital transformation is indeed more about mindset than money, one must ineluctably come to grips with the allocation of those scarce resources. This infographic, based on a survey of more than 300 top executives in the … Continue reading