Business

Busy is a choice

How busy would you say you are? Would you not agree that many of your friends and colleagues are all saying roughly the same thing, along the lines: “Yeah, I’m super busy. Lots of stuff going on….” Some would consider it a badge of honour to be so busy. Others might feel that they are […]

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Some brands have a nasty habit of considering customer service as only a necessary evil. For such brands, it is a headache and cost center that is better outsourced whenever possible. Instead of shutting up and going away, in this internet-enabled world, customer service has spawned new channels, exposing organizations that are not customer centric. According to Twitter, […]

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